Legal
Refund Policy
Last updated: October 2026
Our Commitment
We stand behind everything we publish. If you're not satisfied with a purchase from Only Drink What You Brew, reach out within 30 days of your order date and we'll make it right — no lengthy back-and-forth required.
Digital Products
All products in our Digital Library — including The Book, the Brewer's Workbook, the Creator Bundle, and the Complete Only Brew Method — are delivered as downloadable PDF files. Because digital products are delivered instantly and cannot be "returned," we evaluate refund requests on a case-by-case basis.
We will issue a full refund if:
- You were charged but never received a download link or access token.
- The file you downloaded is corrupted, incomplete, or materially different from what was described.
- You were accidentally charged twice for the same product.
- You contact us within 30 days of purchase and the content simply wasn't what you expected — we'd rather refund you than have a dissatisfied brewer.
We generally do not issue refunds if:
- You have already downloaded and consumed a substantial portion of the material and are requesting a refund more than 30 days after purchase.
- The request is made after the 30-day window with no extenuating circumstances.
Free Seven-Day Challenge
The Seven-Day Creator Challenge is offered at no cost. There is nothing to refund. If you experience a technical issue accessing your download, contact us and we'll resend your link immediately.
Discount Codes & Promotions
Discount codes (including those earned through our Spin-to-Win wheel and Scratch Card) are single-use and cannot be applied retroactively to completed orders. If you experienced a technical issue that prevented a valid code from being applied at checkout, contact us within 7 days and we'll honor the discount.
Affiliate Disclosure
Some pages on this site — including our Equipment recommendations — contain affiliate links. This means we may earn a small commission if you purchase a product through one of our links, at no additional cost to you. We only recommend equipment we genuinely believe in. Affiliate relationships do not influence our editorial content or product reviews.
Specifically, we may earn commissions on purchases made through links to iGulu and other homebrewing equipment partners. These commissions help us continue creating free educational content for the homebrewing community.
Responsible Drinking Statement
Only Drink What You Brew is an educational platform for adults 21 years of age and older. Our content is intended to promote thoughtful, intentional, and responsible homebrewing — not excessive consumption.
We encourage all members of our community to:
- Brew and drink responsibly.
- Never drink and drive.
- Be mindful of local laws regarding home fermentation and alcohol production.
- Keep all homebrew products away from minors.
If you or someone you know is struggling with alcohol use, please reach out to the SAMHSA National Helpline at 1-800-662-4357 (free, confidential, 24/7).
How to Request a Refund
Email us at [email protected] with your order number and a brief description of the issue. We respond to all refund requests within 2 business days. Approved refunds are processed back to your original payment method within 5–10 business days depending on your bank.
You can also reach us through our contact page.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our products after a policy change constitutes acceptance of the updated terms.
Questions? We're happy to help.